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JCPenney Hours

*These listings are estimates only and may only be used as a guide. Please contact your local store to find the exact hours.
JCPenney Logo

JCPenney is a renowned American-based department store chain that sells clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, appliances and currently boasting over 1060 stores cutting across 49 States in the United States and Puerto Rico.

JCPenney Hours

JCPenney Business Hours

On Weekdays: JCPenney has a well-structured, committed customer service department that offers help 24 hours a day on Monday through Friday. It is advisable to contact the customer service department between the hours of 10:00 am and 9:00 pm local time on weekdays.

On Weekends: JCPenney is available through the weekends too. Their customer service department are available between 10:00 am and 9:00 pm on Saturdays and on Sundays, JCPenney is available between the hours of 10:00 am and 7:00 pm.

JCPenney Senior Hours

JCPenney is also offering designated shopping hours for at-risk customers at all stores on Wednesdays and Fridays from 11 a.m. to noon. At-risk customers include senior citizens, expectant mothers, and those with underlying health concerns.

* Visit interactive guide to the return of JCPenney.

JCPenney opens even on holiday hours such as Black Friday, Christmas Eve, Cinco de Mayo, Columbus Day, Halloween, President’s Day and other days (except on Thanksgiving day, Easter Sunday and Christmas day) at the same time schedule.

The store chain spreads across numerous states in the United States and Puerto Rico although their headquarter is located 6501 Legacy Drive, Plano, Texas.  You may be required to locate the nearest store in your locale.

JCPenney near me

JCPenney is a reputable chain store with over 1060 outlets nationwide and you can easily navigate to any of their stores near you by clicking on the “near me map” below.

It is always important to note that these times are dependent on your location, therefore the opening and closing time may differ across each city as a result of the difference in time zones of some states in the United States.

The store chain was founded in 1902 is best known for selling of regular merchandise. However, the Texas-based retailer is associated with other leased department at JCPenney stores. This includes Seattle’s Best Coffee, optical centers, salons, jewelry repair and portrait studio. It is important to understand their business to enjoy their service delivery.

Last updated: August 24th, 2020
Author: Victor Emanuel Sterpu

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2 thoughts on “JCPenney Hours”

  1. I ordered a tail light assembly on the right side tail light assembly, they sent left side tail light assembly, I got a text message saying they now have the right side tail light assembly in stock, I want to send tail light assembly back and get the right side tail light, who do I send it too?

    • You have 2 ways to return your order:
      1. To a JCPenney store:
      Bring your order to one of JCPenney stores. This is the quickest and easiest way to return merchandise and receive a refund or credit.

      2. By mail:
      Complete the “returns or exchange” form on the invoice and return it with the item. If you do not have the invoice, please enclose your name, address, phone number, and the approximate date of purchase with the item and mail it to the jcp.com facility nearest you. Customers are responsible for the return postage.


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